Last updated: July 21, 2026
This Shipping Policy describes the terms and conditions regarding the processing, shipment, and delivery of your order.
Shipping Costs
You benefit from free shipping on all orders to the United Kingdom. No additional shipping fees are charged; you only pay for the product.
Delivery Areas
We currently deliver exclusively to customers in the following country:
- United Kingdom
Processing & Delivery Time
Processing Time: Orders placed Monday through Friday before 10:00 PM (GMT+01:00) are processed and prepared for shipment within 1–3 business days.
Delivery Time: Our estimated delivery time is 6–10 business days. Please note that this is an estimate and may vary depending on your location and any customs delays. The total delivery time, including processing, is 7–13 business days.
Refunds: Refunds are processed within 3–5 business days after we have received and inspected your returned item. Please see our Refund Policy for full details.
Please note: In exceptional circumstances, such as public holidays or delays at the delivery service, delivery times may vary slightly.
Track & Trace
Once your order has been shipped, you will receive an email with a Track & Trace code. You can easily track your package to your doorstep via our tracking page
Problems with Your Delivery?
Has the estimated delivery time passed and you still have not received your order? Please wait an additional 3 business days. If your order still has not arrived, feel free to contact us at support@balvaire.com We will assist you as quickly as possible.
Contact Information
Company: Trennety, trading under the name Balvaire
Address: H. Roland Holstweg 11, 2692 CA 's-Gravenzande, South Holland, The Netherlands
Email: support@balvaire.com
Contact Form: Contact form
Phone: +31 6 41339190
Chamber of Commerce (KvK) Number: 89621743
VAT Number: NL004747675B80
Opening Hours
Monday – Friday: 08:00 AM – 06:00 PM
Saturday & Sunday: 10:00 AM – 04:00 PM
We aim to respond to your email within 24 hours.